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Coronavirus and your holiday

'How will coronavirus affect our holiday this year?' The truth is we just don't know. But to make this a little more reassuring for you we have adopted the following booking proceedure:

1. Deposit

For all accommodation, transfers, car hire, and extras like ski passes and ski hire for example justa £1 deposit per person is required. If any flights are to be booked then we will will need the cost of the flight at the time of booking.

2. Final Payment

The final payment is is due 4 weeks prior to your travel date rather than 10 to 12 weeks.

3. Changes and Cancellations

if for any reason you want to change, amend or cancel any accommodation, transfer, car hire or extras then you can do with absolutely no penalty upto 6 weeks prior to your departure date. If you decide to cancel then the full amount of the holiday will be refunded less any flight costs up to 6 weeks (or 42 days) peior to your holiday starting. After this period our standard cancellation charges apply. Flight refund and ammendments are subject to the particular airlines' policy. Flights can be changed for a different date. There may be flight amendment fees charged by the particular airline 

Should government restrictions come in place and legally you can not travel from Britain or if you can not arrive into the destination country due to restrictions imposed in that destination country then your booking can be changed to a different date, amended to a different country / resort or cancelled with a full refund. If any changes or amendments are made then any difference in cost will have to be paid if greater or refunded if less than the original booking amount.

4. Book with Confidence

We are members of ABTA and also hold CAA ATOL number 11090. All our holidays are fully protected.

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